IPC Common Problem FAQ

1. How to setup microSD card record settings

2. APP prompt "offline" when adding camera

3. How to set up motion detection alarm and alarm push message

4. Camera's Wi-Fi is unstable and often offline

5. The system does not detect an SD Card

6. Can't connect WiFi

7. How to set the privacy zone

8. How to restore the camera to factory settings

9. Multiple-view on srihome App

10. How to retrieve the ID number if the camera’s ID tag is lost or damaged

11. How to solve the problem that the upgraded camera cannot be turned on

12. How to download and delete videos in SD card

13. How to restart the device on the mobile phone

14. 14. Turn on the camera (the camera responds but there is no beep)

NVR Common Problem FAQ

1. How to retrieve the password of the NVR system terminal when forget it?

2. how to reset the administrator of the NVR mobile terminal?

3. Why the NVR shows offline after the NVR is added to the SriHome APP?

4. Why's it prompted the NVR is offline when adding NVR to SriHome App?

5. How to add new cameras on the NVR system terminal?

6. How to modify the IP address of the camera?

7. Why is the display resolution insufficient when adding a camera

8. How to restore the screen if the camera is accidentally deleted

9. How to backup video in NVR hard disk

10. Does the NVR support two-way audio function?

11. Does it support a single screen flip function on NVR mobile terminal?

12. Whether the NVR can set the area alarm?

NVR Common Problem FAQ2

1.What to do if you forget your password

2.How to choose a language

3.How to reset the administrator of mobile NVR

4.How to set up a wireless bridge

5.What to do if you forget your password

6.How to add a WiFi camera

7.How to set up screen protection

8.How to set up dual light mode

9.How to set up remote monitoring on mobile phone

10.How to set time zone

11.How to set screen lock time

12.How to set alarm mode

13.How to set up app alarm push

14.How to format a hard drive

15.How to view video playback

16.How to set the HDMI mode of an external display

17. How to reset the administrator password?

18.How to copy video files

Device Connection Method

1. How to setup camera by WiFi QR Connect

2. How to setup camera by WiFi hotspot

3. IP Camera Power classification

APP basic function settings

1. SriHome App download and account registration

2. How to share the device to other users

3. How to delete the device from the APP

4. How to change your device's password

5. How to find the user’s App ID

6. Camera ID, Camera Password, App Account ID and Password

7. How to change App password

8. How to adjust the sensitivity of motion detection

9. How to change the resolution of recording

10. How to reset the password of the SriHome APP account

11. How to adjust device's time？

12. How to set up device lighting

13. How to adjust device volume

14. How to cancel your account

15. How to record manually with the camera

16. How to modify the device name

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